Privacy Policy - Just Rent A Car Dubai
1. Information We Collect
- Personal Information: Name, passport, Emirates ID, driver’s license, contact details, payment information
- Rental Data: Booking details, vehicle usage, GPS tracking, payment history
- Technical Data: Website usage, IP address, cookies, device information
2. How We Use Information
- Primary Purposes: Process rentals, verify identity, handle payments, provide customer service
- Legal Compliance: Meet UAE regulations, process violations, and insurance reporting
- Marketing: Send offers and updates (with consent), loyalty programs
- Operations: Improve services, prevent fraud, and business analytics
3. Information Sharing
- Service Providers: Payment processors, insurance companies, maintenance services
- Legal Requirements: UAE authorities, police, courts, when required by law
- Business Partners: Trusted partners for service delivery
- Emergency Situations: Safety and security purposes only
4. Data Security
- Protection Measures: SSL encryption, secure storage, access controls, staff training
- Breach Response: Immediate investigation, authority notification, customer alerts
- Physical Security: Controlled facility access, secure document disposal
5. Your Rights
- Access: View your personal information
- Correction: Update incorrect data
- Deletion: Request removal (subject to legal requirements)
- Marketing: Opt-out of promotional communications
- Portability: Receive data in a structured format
6. Data Retention
- Active Records: Duration of relationship plus 7 years
- Transaction Records: 10 years for legal/tax purposes
- Marketing Data: Until opt-out or 3 years of inactivity
- Security Footage: 30 days unless incident-related
7. Cookies
- Essential: Required for website functionality
- Analytics: Understand usage patterns
- Marketing: Targeted advertising
- Management: Control via browser settings
8. International Transfers
Data may be transferred outside UAE with appropriate safeguards and legal compliance.
9. Children's Privacy
We do not collect information from children under 18 years.
10. Policy Updates
We may update this policy with 30-day notice via email and website announcements.